Shipping policy

Store Name: TrendHiveess
Business Address: TrendHiveess, 6581 Carlisle Pike, East Berlin, Pennsylvania 17316, United States
Phone: +1 (546) 832-5191

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times are:

United States: 5–10 business days
International Orders: 7–20 business days (depending on destination and customs processing)

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, customs clearance, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on the destination and selected shipping method. Any available free shipping promotions will be displayed during checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. TrendHiveess is not responsible for orders delivered to incorrect addresses provided by the customer. If you need to update your shipping address, contact us immediately after placing your order.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and assist in resolving the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will review your claim and provide an appropriate resolution.

International Orders

International customers may be responsible for customs duties, taxes, or import fees imposed by their country's customs authorities. These charges are the responsibility of the customer.